The St. Louis Park Police Department is pleased to announce that Smart911 is now available in St. Louis Park. Smart 911 is a free, easy-to-set-up, app-based technology, that allows users to provide critical information to first responders and dispatchers in case of an emergency.
Through Smart911, individuals create a Safety Profile for themselves and their household, providing as much or as little information as they would like. The information in the Safety Profile is automatically displayed to 911 dispatchers when an emergency call is made, allowing them to send the right response teams to the right location with the right information.
“In an emergency, Smart911 will save time for those involved and has the potential to save lives,” said St. Louis Park Police Lieutenant Mikael Garland. “The information provided in a Smart911 Safety Profile enables our dispatchers to know exactly where we are going and who we need to help in a house fire or at the scene of a vehicle accident.”
Safety Profile information can include linking both home and work addresses to mobile phones, medical information (including mental health), number of people and pets in the home, vehicle details, emergency contacts and more. All information is optional, and the individual can choose what details they want 911 and emergency responders to have in the event of a life-threatening situation. Smart911 is private and secure, is only used for emergency responses and is only made available to the 911 system in the event of an emergency call. Individuals signed up with Smart911 also will be better prepared for emergencies in the 40 states and 1,500 cities that support Smart911, since their profile travels with them.
“The benefits this information provides on a 911 call from a cell phone are very important to our community, helping us to continue the delivery of service at the highest level,” said St. Louis Park Police Chief Bryan Kruelle. “Since cell phones don’t provide an address to the 911 dispatcher, a profile on Smart911 can speak for people when they are unable to, something that is crucial in an emergency situation when stress levels are high and seconds matter.”
Community members are encouraged to sign up for a Smart911 account today! Sign up for the program online at www.smart911.com or on the Smart911 mobile app (available in the Apple and Google Play stores).
For questions, about the program, contact Lt. Mikael Garland at 952.924.2607 or mgarland@stlouisparkmn.gov.
